01
Live catalog & pricing
Catalog, price, and stock read straight from WooCommerce — every answer matches the store right now, not a cached snapshot.
WOOCOMMERCE SYNC·REAL-TIME
76% OF SHOPPERS EXPECT A REPLY WITHIN THE HOUR◆ONLY 24% OF STORES DELIVER ONE◆7× MORE LIKELY TO BUY WHEN YOU REPLY IN TIME◆53% ABANDON AT CHECKOUT OVER ONE QUESTION◆$39,000/YR FOR A REP WHO STILL SLEEPS◆
76% OF SHOPPERS EXPECT A REPLY WITHIN THE HOUR◆ONLY 24% OF STORES DELIVER ONE◆7× MORE LIKELY TO BUY WHEN YOU REPLY IN TIME◆53% ABANDON AT CHECKOUT OVER ONE QUESTION◆$39,000/YR FOR A REP WHO STILL SLEEPS◆
THE PROBLEM
Same customer. Same night. Two endings.
A shopper is one question away from checkout. What happens next is decided entirely by whether anyone answers.
Without an agentLOST
11:58 PM“Is this in stock, and does it ship to Dubai?”
12:20 AMNo reply. Tab closed.
12:31 AMBuys the same item from a competitor who answered.
9:04 AMYour team replies. The sale is already gone.
$0captured
With ShrikeWON
11:58 PM“Is this in stock, and does it ship to Dubai?”
11:58 PMAgent answers from live stock and your real shipping policy — in five seconds.
11:59 PMReserves the last unit and sends a secure checkout link.
12:01 AMPaid. Your team wakes up to an order, not an apology.
$59captured, while you slept
THE CORE ENGINE
Anatomy of one sale.
Not a scripted chatbot. One agent reasoning over your live store data, taking a conversation from first question to captured payment.
01
Reads the question
Intent, product, and urgency — parsed from how real customers actually type.
02
Answers from live data
Catalog, price, stock, order status, and your own policy text — read at the moment of asking, never cached.
03
Holds the inventory
The unit is reserved the moment the customer commits, so two shoppers never buy the same last item.
04
Takes the payment
A secure, time-limited checkout link inside the thread. No app switch, no lost cart.
Northwind Electronics
WHATSAPP · 4:34 PM
Hi, do you have the noise cancelling headphones in stock, and how much are they?
↳ 01 · INTENT: STOCK + PRICEYes — 12 left at $59. Want me to hold one for you?
↳ 02 · SOURCE: WOOCOMMERCE LIVEYes please, hold one for me
Held for 24h — I've sent you a secure payment link.
03 · STOCK RESERVED04 · PAYMENT LINK SENT
Got it, thanks!
THREAD RESOLVED · NO HANDOFF$59.00 CAPTURED
THE LEDGER FOR THIS THREAD
4
MESSAGES TO CLOSE
0
HUMANS INVOLVED
<20 SEC
AVERAGE RESPONSE TIME
THE EXCEPTION PATH
It also knows when to step back.
“Can you ship to a freight forwarder in Dubai?”
Unknown — and the agent doesn't guess. It escalates, and the store gets smarter for it.
GAP LOGGED/TEAM NOTIFIED/THREAD ALIVE
→
Nothing gets guessed. When the answer isn't in your store data or policies, the agent says so instead of inventing one.
→
Clean handoff, no dropped threads. The conversation moves to your team with full context attached — the customer never repeats themselves.
→
Every gap is logged. Unanswered questions collect in one list instead of disappearing into an inbox.
→
You answer once. Write it in plain language and the agent handles that question for every future customer, on every channel.
→
The agent gets better weekly. Each gap you close permanently widens what it can resolve without you.
WHAT IT DOES
Eight jobs, one agent.
Everything below is on by default from the first sync. No prompt writing, no decision trees, no per-channel setup.
02
Order tracking
“Where’s my order?” answered with live shipping status pulled from the backend. No human has to check.
LIVE STATUS
03
Store policies
Returns, shipping windows, warranty terms — quoted from your actual policy text, not approximated.
POLICY-AWARE
04
Self-improving knowledge
Every unanswerable question becomes a logged gap. Fill it once in plain language and the agent never misses it again.
KNOWLEDGE GAPS·SELF-TRAINING
05
Stock reservation
Inventory is held the moment a customer commits — no double-selling the last item mid-checkout.
INSTANT HOLD·24H TIMER
06
Secure payment links
A time-limited checkout link generated inside the conversation. The customer pays without leaving the chat.
SECURE·TIME-LIMITED
07
Proactive order updates
Shipping and delivery updates sent automatically at every stage, before the customer thinks to ask.
AUTOMATIC
08
Human escalation
When a conversation genuinely needs a person, it hands off cleanly and notifies your team. No dropped threads.
CLEAN HANDOFF
HOW IT WORKS
Set up once. Five minutes, no code.
0101
STEP 01
Connect the store
Link WooCommerce and Shrike syncs your live catalog, pricing, and policies.
0202
STEP 02
Pick the channels
Web widget, WhatsApp, Telegram, Messenger — one agent, deployed wherever your customers already are.
0303
STEP 03
Let it sell
It answers, recommends, reserves stock, and sends the checkout link — start to sale.
IN THE PRODUCT
THREE VIEWSSee it running.
inbox
dashboard
settings
WHO USES IT
Built for any store that sells while you sleep.
If a question decides the sale, the agent is worth turning on.
01
WooCommerce store owners
Cover nights, weekends, and holidays without hiring a night shift.
02
DTC brands running paid traffic
Every ad click that lands at midnight gets answered instead of bouncing.
03
High-touch niche stores
Jewelry, furniture, electronics — where stock and price questions decide the sale.
04
Agencies managing many stores
One agent pattern, deployed across every client storefront.
BEHIND THE BUILD
Built in-house at Freshpixl.
A WooCommerce-native sync layer that keeps catalog, pricing, and stock current in real time. An agent that reasons over your store's actual data rather than a static script. Channel connectors that route every conversation through the same knowledge base.
Free to start, five minutes to set up — because 24/7 support shouldn't need an enterprise budget.
FRONTENDNEXT.JS
STORE SYNCWOOCOMMERCE API
REASONINGAI AGENT
CHANNELSWHATSAPP · TELEGRAM · MESSENGER
PRICINGFREE TO START
COMMON QUESTIONS
Questions every store owner asks.
Yes — today Shrike is built specifically for WooCommerce. It syncs directly with your store's catalog, pricing, and stock via the WooCommerce API.